FAQs & Troubleshooting
Popular |
PJ-763
125 Results
1.
How do I turn the printer off?
2.
My custom paper size cannot be found even though I added it to the "User Defined Size" list in the printer driver, or although the Administrator settings are set for a shared printer, the function is disabled on a client computer. The printer is connected to a Windows computer via Bluetooth.
3.
Printing from a Windows PC or Mac
4.
This printer is not detected when establishing a Bluetooth connection.
5.
Installing the software
6.
What Android™ mobile application can I use?
7.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
8.
P-touch Editor displays "There is no printer driver installed with this application." (Windows 10)
9.
I turn my printer on but cannot print even though I have already paired the printer with my mobile device using Bluetooth or connected my device to the same wireless network.
10.
Where can I find my Brother printer's serial number?
11.
Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
12.
Which options should I select in the Device Settings when I use the optional Roll Printer Case?
13.
I can no longer print from my PC via Bluetooth, even though I could print previously.
14.
How do I connect the printer and my mobile device via Bluetooth®?
15.
Using the Communication Settings
16.
Which Bluetooth profiles does the printer support?
17.
Printing is not possible. (USB connection)
18.
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
19.
How to identify your Operating System (OS) for Windows or Mac
20.
The latest printer driver was successfully installed, but the driver did not update correctly.
21.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
22.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
23.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
24.
How do I transfer label templates with P-touch Transfer Express?
25.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
26.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
27.
I'm using OpenOffice. Some of the print options that I have configured in OpenOffice do not work. (Linux)
28.
What kinds of software is available for this printer?
29.
How can I stop the printer from automatically feeding roll paper after printing? (Mac)
30.
How do I clean the platen roller?