PJ-762
FAQs & Troubleshooting |

PJ-762
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Updated:11/11/2026
These are the most viewed FAQs, ranked by popularity.
- 1.I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
- 2.My custom paper size cannot be found even though I added it to the "User Defined Size" list in the printer driver, or although the Administrator settings are set for a shared printer, the function is disabled on a client computer. The printer is connected to a Windows computer via Bluetooth.
- 3.How do I transfer templates to the printer?
- 4.Printing from a Windows PC or Mac
- 5.Printing from an Android™ device
Latest
These are the latest FAQs, sorted by last update date.
14/10/2026
I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
14/09/2026
What Android™ mobile application can I use?
15/07/2026
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
15/07/2026
Printing is not possible. (USB connection) (for Windows)
10/06/2026
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.