FAQs & Troubleshooting
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PJ-762
125 Results
1.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
2.
My custom paper size cannot be found even though I added it to the "User Defined Size" list in the printer driver, or although the Administrator settings are set for a shared printer, the function is disabled on a client computer. The printer is connected to a Windows computer via Bluetooth.
3.
Installing the software
4.
How do I transfer templates to the printer?
5.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
6.
Which options should I select in the Device Settings when I use the optional Roll Printer Case?
7.
The latest printer driver was successfully installed, but the driver did not update correctly.
8.
When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
9.
How to connect to an AC power outlet (optional)
10.
The print quality is poor, and the image is too light or dark.
11.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
12.
How can I stop the printer from automatically feeding roll paper after printing? (Windows)
13.
How do I turn the printer off?
14.
How to identify your Operating System (OS) for Windows or Mac
15.
I cannot print in Windows 10 using Bluetooth even though my machine and computer are paired.
16.
What Android™ mobile application can I use?
17.
How do I transfer label templates with P-touch Transfer Express?
18.
How to install the rechargeable Li-ion battery (optional)
19.
How do I connect the printer and my mobile device via Bluetooth®?
20.
This printer is not detected when establishing a Bluetooth connection.
21.
What is the Label List? (P-touch Editor 5.x for Windows)
22.
(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
23.
Supported File Formats and how to print on Raspbian (Linux®)
24.
Where can I find my Brother printer's serial number?
25.
When I connect the printer to my computer via Bluetooth® and print multiple sheets, the printer stops in the middle of printing.
26.
Printing from an Android™ device
27.
What is the JPEG printing and how can I use it?
28.
Which Bluetooth profiles does the printer support?
29.
How do I create a label containing a bar code / QR code? (P-touch Editor 5.x for Windows)
30.
I want to use the Roll Paper Pause mode or create new forms from Print Server Properties.