DS-820W
FAQs & Troubleshooting |

DS-820W
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Popular
Updated:16/06/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 2.My wireless device (computer, smartphone, tablet, etc.) cannot access my scanner via the wireless LAN network.
- 3.Check the firmware version.
- 4.OCR feature does not work.
- 5.How to identify your Operating System (OS).
Latest
These are the latest FAQs, sorted by last update date.
10/06/2026
How to identify your Operating System (OS).
13/05/2026
The cover of the manual document feeder is open.
12/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
10/04/2024
Cannot find the scanner (Error Code 2019: Initialization Failed)
10/04/2024
Uninstall the scanner drivers (OS X 10.10 or greater).