DS-720D
FAQs & Troubleshooting |

DS-720D
Search by Keyword(s)
Categorised
How To / Troubleshooting
Setup / Settings
Consumables & Accessories / Routine Maintenance
Others
Popular
Updated:20/05/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
- 2.Change the paper settings. (Using DSmobileCapture)
- 3.Cannot find the scanner (Error Code 2019: Initialization Failed)
- 4.How to identify your Operating System (OS).
- 5.I cannot find a file downloaded from the Brother support website (For Windows)
Latest
These are the latest FAQs, sorted by last update date.
13/05/2026
The cover of the manual document feeder is open.
30/04/2026
How to identify your Operating System (OS).
12/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
10/04/2024
Uninstall the scanner drivers (OS X 10.10 or greater).
10/04/2024
Cannot find the scanner (Error Code 2019: Initialization Failed)