FAQs & Troubleshooting
Popular |
DS-720D
65 Results
1.
The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
2.
How to identify your Operating System (OS).
3.
Can I print from or scan to an iPhone, iPod Touch or iPad?
4.
Uninstall the scanner driver (Windows).
5.
I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
6.
Change the image settings. (Using DSmobileCapture)
7.
My computer does not recognize the scanner when it is connected via the USB cable.
8.
Download a file from the "Downloads" section and save it to Windows 8 computer.
9.
Uninstall the scanner drivers (Mac OS X 10.6 or greater).
10.
Check the firmware version.
11.
What driver package format is supported by my Linux distribution?
12.
I cannot save a file downloaded from the Brother support website (For Windows)
13.
Uninstall the Button Manager (Windows).
14.
Change the paper settings. (Using DSmobileCapture)
15.
Loading the Carrier Sheet.
16.
OCR feature does not work.
17.
The scan speed is too slow.
18.
Cannot find the scanner (Error Code 2019: Initialization Failed)
19.
I do not have or lost the black and white calibration sheet.
20.
Paper suitable for scanning
21.
My scanner is connected but it will not feed my document or do anything else.
22.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
23.
Calibrate your scanner.
24.
I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
25.
A document is jammed. Please open the top cover and remove the jammed paper by pulling it forward, then try again.
26.
The scanned documents are put into an incorrect order. (macOS)
27.
Uninstall the scanner driver. (Linux)
28.
Uninstall Scan-key-tool. (Linux)
29.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
30.
Install PaperPort™ 12SE onto Windows 10.