DS-620
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FAQs & Troubleshooting |

DS-620
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Popular
Updated:17/07/2025
These are the most viewed FAQs, ranked by popularity.
- 1.Cannot find the scanner (Error Code 2019: Initialization Failed)
- 2.Calibrate your scanner.
- 3.How to identify your Operating System (OS).
- 4.Which DS scanners support the WIA, ICA, TWAIN and SANE scanning interfaces?
- 5.The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
Latest
These are the latest FAQs, sorted by last update date.
18/12/2024
How to identify your Operating System (OS).
10/04/2024
Uninstall the scanner drivers (OS X 10.10 or greater).
10/04/2024
Cannot find the scanner (Error Code 2019: Initialization Failed)
13/03/2024
I cannot install the scanner drivers.
08/11/2023
How to scan a document from a Windows application?