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FAQs & Troubleshooting |

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Popular
Updated:16/07/2025
These are the most viewed FAQs, ranked by popularity.
- 1.My Brother machine could not be found over the network when I installed drivers on my computer.
- 2.Document Jam
- 3.The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 4.The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
- 5.Wireless LAN Error Codes
Latest
These are the latest FAQs, sorted by last update date.
14/05/2025
Where can I download Brother iPrint&Scan application for Mac?
14/05/2025
Scan a document using Brother iPrint&Scan. (Windows, macOS)
14/05/2025
Set up your Brother machine on a wireless network.
14/05/2025
Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
12/03/2025
What is the default password for my Brother machine?