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Popular
Updated:25/09/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Duplex (two-sided) scan
- 2.When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 3.When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
- 4.My Brother machine could not be found over the network when I installed drivers on my PC.
- 5.Scanned documents are black when I view them in Brother Image Viewer (Android™)
Latest
These are the latest FAQs, sorted by last update date.
15/07/2026
Discover the MAC address of the Brother network card
10/06/2026
How to identify your Operating System (OS).
13/05/2026
Check the kind of scanner driver installed by connecting the USB / Parallel cable.
13/05/2026
Check the IP addresses of your PC and the Brother machine
12/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)