FAQs & Troubleshooting
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95 Results
1.
What is Brother iPrint&Scan?
2.
Can I print from or scan to Android™ Smartphone?
3.
Can I print from and scan to iPhone, iPod Touch and iPad?
4.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
5.
Multifeed
6.
My Brother machine could not be found over the network when I installed drivers on my PC.
7.
Document Jam
8.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
9.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
10.
How to identify your Operating System (OS).
11.
Reset the network settings to the factory settings
12.
I cannot save a file downloaded from the Brother support website (For Windows)
13.
Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)
14.
Configuring frequently-used scan settings on your computer.
15.
When viewing the scanned documents on my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.
16.
Replace Pad
17.
"This app is preventing shutdown" and "Brother Help" messages appear and computer does not shutdown (Windows 10)
18.
Scan from the Brother iPrint&Scan application using Windows Phone.
19.
Configuring frequently-used scan settings on your Brother machine.
20.
Check the kind of scanner driver installed by connecting the USB / Parallel cable.
21.
The LCD displays an error code when I use the Web icon (Brother Web Connect).
22.
What is Brother Web Connect?
23.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
24.
Replace Parts
25.
Unusable Device
26.
Scanned documents are black when I view them in Brother Image Viewer (Android™)
27.
Duplex (two-sided) scan
28.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
29.
Paper suitable for scanning
30.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.