FAQs & Troubleshooting
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95 Results
1.
Can I print from and scan to iPhone, iPod Touch and iPad?
2.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
3.
What is Brother iPrint&Scan?
4.
Can I print from or scan to Android™ Smartphone?
5.
Multifeed
6.
Document Jam
7.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
8.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202", "Error CC4-202", "Error CC3-205" or "Error CC4-205".
9.
How to identify your Operating System (OS).
10.
My Brother machine could not be found over the network when I installed drivers on my PC.
11.
Configuring frequently-used scan settings on your computer.
12.
I cannot save a file downloaded from the Brother support website (For Windows)
13.
Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)
14.
Reset the network settings to the factory settings
15.
Configuring frequently-used scan settings on your Brother machine.
16.
Check the kind of scanner driver installed by connecting the USB / Parallel cable.
17.
When viewing the scanned documents on my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.
18.
Replace Pad
19.
What is Brother Web Connect?
20.
"This app is preventing shutdown" and "Brother Help" messages appear and computer does not shutdown (Windows 10)
21.
The LCD displays an error code when I use the Web icon (Brother Web Connect).
22.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
23.
Duplex (two-sided) scan
24.
Replace Parts
25.
Scan from the Brother iPrint&Scan application using Windows Phone.
26.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
27.
Paper suitable for scanning
28.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
29.
Cover is Open
30.
Check your machine's IP Address or Node Name