PT-9600
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FAQs & Troubleshooting |
PT-9600
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Updated:04/09/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 2.How do I transfer label or slip templates?
- 3.Printing is not possible. (USB connection) (for Windows)
- 4.Where can I find my Brother printer's serial number?
- 5.Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
Latest
These are the latest FAQs, sorted by last update date.
19/08/2026
I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
15/07/2026
Printing is not possible. (USB connection) (for Windows)
10/06/2026
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
30/04/2026
How to identify your Operating System (OS)
18/03/2026
How to open the Devices and Printers window