FAQs & Troubleshooting
Popular |
PT-9600
106 Results
1.
How do I transfer label or slip templates?
2.
Printing is not possible. (USB connection)
3.
How to open the Devices and Printers window
4.
I cannot save a file downloaded from the Brother support website (For Windows)
5.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
6.
How do I transfer label templates with P-touch Transfer Express?
7.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
8.
The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
9.
How can I make vertical labels? (P-touch Editor 5.1 for Mac)
10.
The top and base layers of the laminated tape are misaligned.
11.
When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
12.
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
13.
How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
14.
The Windows Logo testing warning appears during installation. Is it OK to install the driver?
15.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
16.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
17.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
18.
Can my printer use TZ/TZe tapes?
19.
"Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
20.
How do I uninstall the printer driver?
21.
How to delete the registry information and files related to the printer driver
22.
How to identify your Operating System (OS) for Windows or Mac
23.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
24.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
25.
Where can I find my Brother printer's serial number?
26.
When I try to load data from a CSV file into the P-touch Editor software for Macintosh, the characters in the data become garbled.
27.
The tape got jammed in the printer or the tape got stuck inside the printer.
28.
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
29.
Can I directly operate my printer from a self-developed application software and print a label?
30.
The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.