PJ-763
FAQs & Troubleshooting |

PJ-763
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Updated:22/07/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Installing the software
- 2.Where can I find my Brother printer's serial number?
- 3.Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 4.Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 5.My custom paper size cannot be found even though I added it to the "User Defined Size" list in the printer driver, or although the Administrator settings are set for a shared printer, the function is disabled on a client computer. The printer is connected to a Windows computer via Bluetooth®.
Latest
These are the latest FAQs, sorted by last update date.
06/07/2026
Printing is not possible. (USB connection) (for Windows)
28/05/2026
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
13/04/2026
How to identify your Operating System (OS)
07/04/2026
How do I connect the printer to my computer via Bluetooth®? (for Windows)
06/03/2026
How to open the Devices and Printers window