MFC-9840CDW
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FAQs & Troubleshooting |
MFC-9840CDW
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Popular
Updated:24/09/2020
These are the most viewed FAQs, ranked by popularity.
- 1.Replace the drum unit. (With Video Instructions)
- 2.Replace the drum unit.
- 3.I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4.Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 5.Duplex (two-sided) scan
Latest
These are the latest FAQs, sorted by last update date.
03/09/2020
Install PaperPort™ 11SE onto Windows 10.
03/09/2020
Install PaperPort™ 11SE onto Windows 8.
27/07/2020
The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
16/07/2020
Cannot print after a Windows 10 update (June 2020)
09/07/2020
Configure and use PC-FAX (CUPS) (Linux)
Information
- Windows 10 Compatibility
If you upgrade from Windows 7 or Windows 8.1 to Windows 10, some features of the installed drivers and software may not work correctly. Please uninstall all drivers and software in Windows 7 or Windows 8.1 before upgrading to Windows 10.