FAQs & Troubleshooting
Popular |
MFC-9840CDW
365 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
Printouts have wrinkles.
4.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
5.
Can I transfer faxes to the PC when my machine has a mechanical problem?
6.
What is Brother iPrint&Scan?
7.
I cannot print using my Brother machine on a wireless network (Windows)
8.
I cannot install Brother drivers on Debian 10 or later (Linux)
9.
What driver package format is supported by my Linux distribution?
10.
The printer status is Offline or Paused.
11.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
12.
I cannot print using my Brother machine on a wireless network (Mac)
13.
Tips for copy/scanning and preventing document jams
14.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
15.
White lines or bands or ribbing appear across the page.
16.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
17.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
18.
Can I print from and scan to iPhone, iPod touch and iPad?
19.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
20.
When I try to dial a One Touch or Speed Dial number, my Brother machine's LCD reads "Not Registered."
21.
Duplex (two-sided) scan
22.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
23.
Scan and save a document in PDF format (Scan to File)
24.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
25.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
26.
How do I forward a fax to another fax machine when my machine has a mechanical problem?
27.
How do I replace the waste toner box?
28.
Replace the drum unit.
29.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
30.
Pre-Required Procedures (Linux)