DCP-4020C
FAQs & Troubleshooting |

DCP-4020C
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Popular
Updated:24/07/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2.I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 3.I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 4.When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 5.I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
Latest
These are the latest FAQs, sorted by last update date.
01/06/2026
How to identify your Operating System (OS).
16/04/2025
I cannot print from my computer via USB.
27/06/2023
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
27/06/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
01/06/2023
Delete print jobs from the print queue.