PJ-662
![]() |
FAQs & Troubleshooting |

PJ-662
Search by Keyword(s)
Categorized
Getting Started
Easy Tasks
Troubleshooting
Others
Popular
Updated:07/15/2025
These are the most viewed FAQs, ranked by popularity.
- 1.I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2.Where can I find my Brother printer's serial number?
- 3.How to connect to a DC power outlet (Optional)
- 4.How to install the rechargeable Ni-MH Battery (Optional)
- 5.I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
Latest
These are the latest FAQs, sorted by last update date.
06/25/2025
What Android™ mobile application can I use?
11/28/2024
I cannot install the printer driver or print in Windows 11.
10/15/2024
I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
09/27/2024
Where can I find my Brother printer's serial number?
09/17/2024
How do I uninstall the printer driver?