FAQs & Troubleshooting
Popular |
PJ-662
52 Results
1.
I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
2.
How to connect to a DC power outlet (Optional)
3.
How do I install the printer driver from the CD-ROM? (for Windows)
4.
How do I clean the Platen Roller?
5.
How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
6.
Printing is not possible. (USB connection)
7.
How to open the Devices and Printers window
8.
What is the JPEG printing and how can I use it?
9.
How do I connect the printer and my computer via Bluetooth®? (for Windows)
10.
How do I connect the printer and my computer via USB cable?
11.
How to identify your Operating System (OS) for Windows or Mac
12.
I cannot save a file downloaded from the Brother support website (For Windows)
13.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
14.
I cannot print LibreOffice documents in landscape orientation. (Linux®)
15.
How do I uninstall the printer driver?
16.
Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
17.
How to install the rechargeable Ni-MH Battery (Optional)
18.
How to connect to an AC power outlet (Optional)
19.
How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.6 / 10.7)
20.
How to insert paper
21.
How to delete the registry information and files related to the printer driver
22.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
23.
Uninstalling the printer drivers (Linux®)
24.
How do I print from a computer?
25.
How do I switch between Infrared (IrDA) and Bluetooth®? (Windows only)
26.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
27.
The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
28.
Where can I find my Brother printer's serial number?
29.
What Android™ mobile application can I use?
30.
Error messages do not appear when using the USB connection of my printer.