MFC-J425W
FAQs & Troubleshooting |

MFC-J425W
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Popular
Updated:10/07/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Can I print from and scan to iPhone, iPod touch and iPad?
- 2.The printer status is Offline or Paused.
- 3.The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 4.How do I load paper?
- 5.I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
Latest
These are the latest FAQs, sorted by last update date.
10/01/2026
I still receive the error message "Paper Jam" after I removed the jammed paper.
10/01/2026
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
10/01/2026
Can I use voice mail on the same line as my Brother machine?
10/01/2026
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
10/01/2026
Glossy Paper does not feed correctly.