FAQs & Troubleshooting
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MFC-J425W
351 Results
1.
Make copies using my Brother machine.
2.
Replace Ink
3.
Connect your Brother machine to your mobile device via a wireless router or access point.
4.
Print using only the black ink cartridge when the Color cartridges have run out.
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
6.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
7.
I still receive the error message "Paper Jam" after I removed the jammed paper.
8.
Can I print from and scan to iPhone, iPod touch and iPad?
9.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
10.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
11.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
12.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
13.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
14.
Change the printer driver settings (Windows/macOS)
15.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
16.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
17.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
18.
One or more of my colors are not printing (blank).
19.
Document Jam
20.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
21.
The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
22.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
23.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
24.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
25.
Can I print from or scan to Android™ Smartphone?
26.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
27.
How do I load paper?
28.
I want to print using CUPS while keeping SELinux enabled. (Linux)
29.
Open the Status Monitor
30.
Cannot print after a Windows 10 update (June 2020)