MFC-J285DW
FAQs & Troubleshooting |

MFC-J285DW
Search by Keyword(s)
Categorized
How To / Troubleshooting
Setup / Settings
Consumables & Accessories / Routine Maintenance
Others
Popular
Updated:03/24/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2.Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 3.Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 4.The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 5.I still receive the error message "Paper Jam" after I removed the jammed paper.
Latest
These are the latest FAQs, sorted by last update date.
03/09/2026
I cannot install the printer driver or print in Windows 11.
02/05/2026
I cannot find a file downloaded from the Brother support website (For Windows)
01/20/2026
Where can I download Brother iPrint&Scan application for Mac?
01/19/2026
Scan a document using Brother iPrint&Scan. (macOS only)
01/19/2026
I can print but cannot scan via network. (For Mac)