MFC-8420
FAQs & Troubleshooting |

MFC-8420
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Popular
Updated:07/24/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Pre-Required Procedures (Linux)
- 2.The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 3.I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 4.The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 5.I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
Latest
These are the latest FAQs, sorted by last update date.
06/01/2026
How to identify your Operating System (OS).
04/16/2025
I cannot print from my computer via USB.
08/10/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
06/01/2023
Delete print jobs from the print queue.
04/26/2023
Check the IP addresses of your PC and the Brother machine