FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/mfc8420_us.jpg)
MFC-8420
220 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
3.
Does NC-2200w work with Windows Vista?
4.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
5.
When trying to print from Mac OS® X the print queue is stopped.
6.
I cannot install Brother drivers on Debian 10 or later (Linux)
7.
What driver package format is supported by my Linux distribution?
8.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
9.
Delete print jobs from the print queue.
10.
What is the difference between the toner cartridge and the drum unit?
11.
Functions supported in the Windows 7 built-in drivers
12.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
13.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
14.
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
15.
I'm using Macintosh®. What are the settings in the Scanner window used for?
16.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
17.
Pre-Required Procedures (Linux)
18.
Can I print from and scan to iPhone, iPod touch and iPad?
19.
Change the printer driver settings (Windows/macOS)
20.
How do I uninstall MFL Pro Suite for Windows® 98 users?
21.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
22.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
23.
The machine does not print anything.
24.
How do I improve the copy or fax quality?
25.
What is UPnP and SSDP?
26.
Why doesn't the machine answer when receiving a call?
27.
What can happen if the wrong paper is used in your machine.
28.
I'm using Macintosh. What is the PreScan option used for?
29.
Send a fax using PC-FAX with LPD/LPRng (Linux)
30.
I cannot print from my computer via network. (For Windows)