MFC-685CW
FAQs & Troubleshooting |

MFC-685CW
Search by Keyword(s)
Categorized
How To / Troubleshooting
Setup / Settings
Consumables & Accessories / Routine Maintenance
Others
Popular
Updated:04/28/2026
These are the most viewed FAQs, ranked by popularity.
- 1.How do I load paper?
- 2.My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3.I'm using Macintosh. What is the PreScan option used for?
- 4.The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 5.Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
Latest
These are the latest FAQs, sorted by last update date.
04/13/2026
How to identify your Operating System (OS).
02/05/2026
I cannot find a file downloaded from the Brother support website (For Windows)
01/19/2026
I can print but cannot scan via network. (For Mac)
10/17/2025
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
07/30/2025
I am using Voice Over Internet Protocol (VoIP) and I'm having problems receiving faxes.