MFC-685CW
![]() |
FAQs & Troubleshooting |

MFC-685CW
Search by Keyword(s)
Categorized
How To / Troubleshooting
Setup / Settings
Consumables & Accessories / Routine Maintenance
Others
Popular
Updated:07/15/2025
These are the most viewed FAQs, ranked by popularity.
- 1.I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 2.How do I load paper?
- 3."How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 4.My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5.Delete print jobs from the print queue.
Latest
These are the latest FAQs, sorted by last update date.
04/16/2025
I cannot print using my Brother machine on a wired network. (Windows/macOS)
04/16/2025
I cannot print from my computer via USB.
04/15/2025
I can print but cannot scan via network. (For Mac)
02/05/2025
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
12/13/2024
How to identify your Operating System (OS).