DS-620
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FAQs & Troubleshooting |

DS-620
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Popular
Updated:07/06/2022
These are the most viewed FAQs, ranked by popularity.
- 1.Cannot find the scanner (Error Code 2019: Initialization Failed)
- 2.Loading the Carrier Sheet.
- 3.How to identify your Operating System (OS).
- 4.I cannot save a file downloaded from the Brother support website (For Windows)
- 5.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
Latest
These are the latest FAQs, sorted by last update date.
07/05/2022
Uninstall the scanner driver (Windows).
06/23/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
03/24/2022
I cannot save a file downloaded from the Brother support website (For Windows)
10/12/2021
I cannot install Brother drivers on Debian 10 or later (Linux)
12/18/2020
How to identify your Operating System (OS).