DS-600
FAQs & Troubleshooting |

DS-600
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Popular
Updated:07/22/2026
These are the most viewed FAQs, ranked by popularity.
- 1.When I press the "Scan" on my scanning software, I receive an error message that reads: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
- 2.I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
- 3.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4.Can I print from or scan to Android™ Smartphone?
- 5.The scanner is connected but it will not feed paper or do anything else. (For Windows)
Latest
These are the latest FAQs, sorted by last update date.
06/01/2026
How to identify your Operating System (OS).
02/05/2026
I cannot find a file downloaded from the Brother support website (For Windows)
03/17/2023
Open the "Scanners and Cameras" and Properties.
02/14/2023
Scan a document in Windows 8 and Windows 10.
04/01/2022
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.