DCP-120C
FAQs & Troubleshooting |

DCP-120C
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Popular
Updated:02/27/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2.Scan multiple pages into one file instead of each scan being saved as a separate file.
- 3.Scan and save a document in PDF format (Scan to File)
- 4.I cannot install Brother drivers on Debian 10 or later (Linux)
- 5.I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
Latest
These are the latest FAQs, sorted by last update date.
02/05/2026
I cannot find a file downloaded from the Brother support website (For Windows)
04/16/2025
I cannot print from my computer via USB.
12/13/2024
How to identify your Operating System (OS).
06/05/2024
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
01/31/2024
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)