FAQs & Troubleshooting
Popular |
DCP-120C
225 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Can I print from or scan to Android™ Smartphone?
3.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
4.
I cannot save a file downloaded from the Brother support website (For Windows)
5.
Change the printer driver settings (Windows/macOS)
6.
Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. What can I do?
7.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
8.
I cannot install Brother drivers on Debian 10 or later (Linux)
9.
Can I print from and scan to iPhone, iPod touch and iPad?
10.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
11.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
12.
How do I clear Machine Error 46?
13.
How do I print on an envelope?
14.
Scan multiple pages into one file instead of each scan being saved as a separate file.
15.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
16.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
17.
What driver package format is supported by my Linux distribution?
18.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
19.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
20.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
21.
Download a file from the "Downloads" section and save it to Windows 8 computer.
22.
The printer status is Offline or Paused.
23.
I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
24.
The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
25.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
26.
Uninstall printer drivers (Linux)
27.
Delete print jobs from the print queue.
28.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
29.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
30.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".