VC-500W
FAQs & Troubleshooting |

VC-500W
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Updated:16/09/2026
These are the most viewed FAQs, ranked by popularity.
- 1.How do I update the printer's firmware?
- 2.After installing the printer driver using a USB cable, a yellow caution symbol is displayed on the device icon. (for Windows)
- 3.How do I cut the printed paper?
- 4.Where can I download the latest P-touch Editor for Mac?
- 5.I cannot print and get an error message "No cassette is installed" or "NO MEDIA".
Latest
These are the latest FAQs, sorted by last update date.
11/09/2026
I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
26/08/2026
What iOS mobile application can I use?
26/08/2026
What Android™ mobile application can I use?
13/04/2026
How to identify your Operating System (OS)
06/03/2026
After installing the printer driver using a USB cable, a yellow caution symbol is displayed on the device icon. (for Windows)