FAQs & Troubleshooting
Popular |
VC-500W
36 Results
1.
How do I cut the printed paper?
2.
How do I update the printer's firmware?
3.
Where can I download the latest P-touch Editor for Mac?
4.
How do I load/change the roll cassette?
5.
Label contents placed at the edge of the label layout are cut off when printed. (P-touch Editor)
6.
How to identify your Operating System (OS) for Windows or Mac
7.
P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
8.
How do I uninstall the printer driver?
9.
What Android™ mobile application can I use?
10.
What iOS mobile application can I use?
11.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
12.
How to change the background color (Color Label Editor 2)
13.
The printed text is too large.
14.
I cannot print and get an error message "No cassette is installed" or "NO MEDIA".
15.
Where can I find my Brother printer's serial number?
16.
The printer does not start printing. Also, all LEDs on the Swipe-To-Cut panel are blinking.
17.
How do I connect the printer to my computer using a USB cable?
18.
Export a label from Color Label Editor to Color Label Editor 2.
19.
I cannot print on a wireless network.
20.
The print quality is poor or the image is too light. (Color Label Editor)
21.
My printed labels are completely blank. (Windows 10 or later)
22.
How can I connect the printer to my mobile device via Wi-Fi®?
23.
How do I connect the printer to my computer via Wi-Fi®?
24.
After installing the printer driver using a USB cable, a yellow caution symbol is displayed on the device icon. (for Windows)
25.
White lines appear on the printed label or the print is blurred.
26.
How to uninstall software on my Mac computer (P-touch Editor 5.x for Mac)
27.
What do the indicator lights mean?
28.
The printer driver installation using a USB cable does not complete or the printer is listed as an unspecified device.
29.
When I print a long label or many labels continuously, printing suddenly stops.
30.
Printing is not possible. (P-touch Editor5.3 for Mac)