FAQs & Troubleshooting

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VC-500W

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 18/04/2022 ID: faqp00001509_007

How do I uninstall the printer driver?

For Windows 11 / Windows 10

  1. Turn off the printer.
  2. Windows 11:
    Click [Start Menu] - [All apps] - [Windows Tools] - [Control Panel] - [Hardware and Sound] - [Devices and Printers].
    Windows 10:
    Click [Start Menu] - ([All apps] -) [Windows System] - [Control Panel] - [Hardware and Sound] - [Devices and Printers].
  3. Choose "Brother [model name]", right-click on the icon and then click [Remove device].
    If a User Account Control message appears, type in the password, and then click [Yes].

  4. Choose [Fax] or [Microsoft XPS Document Writer] in the Devices and Printers window, and then click [Print server properties], which appeared in the menu bar.

  5. Click the [Drivers] tab, and then click [Change Driver Settings].
    If a User Account Control message appears, type in the password, and then click [Yes].
    Choose "Brother [model name]", and then click [Remove...].

  6. Choose [Remove driver and driver package], and then click [OK].
    Follow the on-screen instructions.

  7. Close the Print Server Properties window. The printer driver has been uninstalled.


For Windows 8 / Windows 8.1

  1. Turn off the printer.
  2. Click [Control Panel] in [Apps] screen - [Hardware and Sound] - [Devices and Printers].
  3. Choose "Brother [model name]", right-click on the icon and then click [Remove device].
    If a User Account Control message appears, type in the password, and then click [Yes].
  4. Choose [Fax] or [Microsoft XPS Document Writer] in the Devices and Printers window, and then click [Print server properties], which appeared in the menu bar.
  5. Click the [Drivers] tab, and then click [Change Driver Settings].
    If a User Account Control message appears, type in the password, and then click [Yes].
    Choose "Brother [model name]", and then click [Remove...].
  6. Choose [Remove driver and driver package], and then click [OK].
    Follow the on-screen instructions.
  7. Close the Print Server Properties window. The printer driver has been uninstalled.


For Windows 7

  1. Turn off the printer.
  2. Click start button, go to [Devices and Printers].
  3. Choose "Brother [model name]", right click on the icon, and then click [Remove device].
    If a User Account Control message appears, type in the password, and then click [Yes].
  4. Choose [Fax] or [Microsoft XPS Document Writer] in the Devices and Printers window, and then click [Print server properties], which appears in the menu bar.
  5. Click the [Drivers] tab, and then click [Change Driver Settings].
    If the authorization confirmation dialog box appears, click [Continue].
    If a User Account Control message appears, type in the password, and then click [OK].
    Choose "Brother [model name]", and then click [Remove...].
  6. Choose [Remove driver and driver package] and click [OK].
    Follow the on-screen instructions.
  7. Close the Print Server Properties window. The printer driver has been uninstalled.

Related Models

VC-500W

If you need further assistance, please contact Brother customer service:

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