PJ-762
FAQs & Troubleshooting |

PJ-762
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Updated:07/08/2026
These are the most viewed FAQs, ranked by popularity.
- 1.How do I transfer label templates with P-touch Transfer Express?
- 2.Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 3.I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 4.Using the Printer Setting Tool (for Mac)
- 5.Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
Latest
These are the latest FAQs, sorted by last update date.
24/07/2026
I get an error when connecting Excel (.xlsx, .xlsm) or Access (.accdb) database files in P-touch Editor 5.4.017 or later (Windows)
06/07/2026
Printing is not possible. (USB connection) (for Windows)
28/05/2026
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
13/04/2026
How to identify your Operating System (OS)
07/04/2026
How do I connect the printer to my computer via Bluetooth®? (for Windows)