PJ-762
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FAQs & Troubleshooting |

PJ-762
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Updated:16/09/2025
These are the most viewed FAQs, ranked by popularity.
- 1.Printing from a Windows PC or Mac
- 2.My custom paper size cannot be found even though I added it to the "User Defined Size" list in the printer driver, or although the Administrator settings are set for a shared printer, the function is disabled on a client computer. The printer is connected to a Windows computer via Bluetooth®.
- 3.How do I connect the printer and my mobile device via Bluetooth®?
- 4.How to identify the printer's firmware version
- 5.My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
Latest
These are the latest FAQs, sorted by last update date.
26/08/2025
The Brother Print SDK Demo app will not be available on Google Play™.
25/06/2025
What Android™ mobile application can I use?
03/04/2025
Can I directly operate my printer from a self-developed application software and print a label?
28/11/2024
I cannot install the printer driver or print in Windows 11.
15/10/2024
I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)