FAQs & Troubleshooting
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PJ-762
122 Results
1.
Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
2.
How do I turn the printer off?
3.
How do I connect the printer and my mobile device via Bluetooth®?
4.
My custom paper size cannot be found even though I added it to the "User Defined Size" list in the printer driver, or although the Administrator settings are set for a shared printer, the function is disabled on a client computer. The printer is connected to a Windows computer via Bluetooth®.
5.
How do I transfer templates to the printer?
6.
Printing is not possible. (USB connection)
7.
I cannot save a file downloaded from the Brother support website (For Windows)
8.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
9.
I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
10.
This printer is not detected when establishing a Bluetooth® connection.
11.
How do I uninstall the printer driver?
12.
How to insert paper
13.
The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
14.
What is the Label List? (P-touch Editor 5.x for Windows)
15.
I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
16.
I can no longer print from my computer via Bluetooth®, even though I could print previously.
17.
When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
18.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
19.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
20.
How to charge the rechargeable Li-ion battery
21.
How do I transfer label templates with P-touch Transfer Express?
22.
How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
23.
Using the Communication Settings (for Windows)
24.
I cannot print LibreOffice documents in landscape orientation. (Linux®)
25.
Where can I find my Brother printer's serial number?
26.
(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
27.
The latest printer driver was successfully installed, but the driver did not update correctly.
28.
Using the Device Settings (for Windows)
29.
How to install the rechargeable Li-ion battery (optional)
30.
How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)