MFC-J491DW
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FAQs & Troubleshooting |

MFC-J491DW
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Popular
Updated:13/06/2025
These are the most viewed FAQs, ranked by popularity.
- 1.I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2.The printer status is Offline or Paused.
- 3.Telephone Line Interference/VoIP.
- 4.Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 5.My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
Latest
These are the latest FAQs, sorted by last update date.
02/06/2025
(Video) Check the firmware version.
16/04/2025
I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
16/04/2025
Brother iPrint&Scan cannot find my Brother machine (macOS)
16/04/2025
Where can I download Brother iPrint&Scan application for Mac?
16/04/2025
Scan a document using Brother iPrint&Scan. (Windows, macOS)