FAQs & Troubleshooting
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MFC-J491DW
280 Results
1.
Print using only the black ink cartridge when the Color cartridges have run out.
2.
One or more of my colors are not printing (blank).
3.
Brother iPrint&Scan cannot find my Brother machine (macOS)
4.
Check the Print Quality
5.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
6.
Paper Jam
7.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
8.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
9.
(Video) Load A4/Letter paper
10.
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
11.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
12.
Unable to Scan / Scan Unable
13.
What driver package format is supported by my Linux distribution?
14.
(Video) Connect telephone line and power cords
15.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
16.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
17.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
18.
Unable to Print XX
19.
I cannot print on a wireless (Wi-Fi) network (Windows)
20.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
21.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
22.
Change the printer driver settings (Windows/macOS)
23.
Cover is Open
24.
Reset Your Brother Machine
25.
The scanning speed is slow when scanning from my machine. (Windows)
26.
Add your Brother machine with AirPrint (macOS)
27.
Sleep
28.
Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
29.
When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
30.
(Video) Set up your Brother machine