MFC-9970CDW
FAQs & Troubleshooting |

MFC-9970CDW
Search by Keyword(s)
Categorized
How To / Troubleshooting
Setup / Settings
Consumables & Accessories / Routine Maintenance
Others
Popular
Updated:14/10/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Load paper in the paper tray
- 2.I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3.What is Brother iPrint&Scan?
- 4.Clean the scanner to improve the copy or fax quality (video instructions available)
- 5.I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
Latest
These are the latest FAQs, sorted by last update date.
01/10/2026
I still receive the error message "Replace Parts Drum" or "Drum Stop" after I replace the drum unit with a new one.
01/10/2026
Can I use voice mail on the same line as my Brother machine?
01/10/2026
Why doesn't the machine answer when receiving a call?
01/06/2026
How to identify your Operating System (OS).
08/05/2026
Uninstall the Brother Software and Drivers (Windows)
