HL-5370DW
FAQs & Troubleshooting |

HL-5370DW
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Popular
Updated:28/10/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The printer status is Offline or Paused.
- 2.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3.Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 4.Can the network printer be setup both wired and wireless at the same time?
- 5.I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
Latest
These are the latest FAQs, sorted by last update date.
01/10/2026
The Drum LED is still on or flashing after I replace the drum unit with a new one.
01/10/2026
I cannot connect my machine to the wireless network.
01/10/2026
In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
01/10/2026
Print on labels and envelopes from the MP tray.
01/06/2026
How to identify your Operating System (OS).