FAQs & Troubleshooting
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HL-5370DW
205 Results
1.
The printer status is Offline or Paused.
2.
How do I factory reset the print server?
3.
I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
4.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
5.
What is Brother iPrint&Scan?
6.
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
7.
Configure the Brother machine for a wireless network with a network cable using the Installation CD-ROM
8.
What is the password for the print server when connected to a network? What is the user name and password for web browser access?
9.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
10.
Can I print from or scan to Android™ Smartphone?
11.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
12.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
13.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
14.
Configure the Brother machine for a wireless network using automatic wireless mode (SecureEasySetup™, Wi-Fi Protected Setup or AOSS™)
15.
How do I disable the APIPA protocol?
16.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
17.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
18.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
19.
I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
20.
Discover the MAC address of the Brother network card
21.
Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
22.
Can I use non-Brother or third party supplies with the Brother machine?
23.
Print the Network Configuration List.
24.
The downloaded driver's name is different from my machine's name. (Linux)
25.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
26.
I cannot install Brother drivers on Debian 10 or later (Linux)
27.
"Offline" appears on the Status Monitor.
28.
Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
29.
Verify the Brother machine connected to the Wired Network (For Windows)
30.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.