Innov-is XE2
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FAQs & Troubleshooting |
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Innov-is XE2
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How-to FAQs
Troubleshooting
Video FAQs
Mobile App
Popular
Updated:02/08/2024
These are the most viewed FAQs, ranked by popularity.
- 1.The App shows the message "No Supported Machines Found".
- 2.Tutorial videos on how to use the machine [Video instructions]
- 3.How do I retrieve the embroidery pattern from the machine’s memory?
- 4.Data cannot be saved to the machine
- 5.The App shows the message "Connection to the machine failed. Please reestablish the connection between the device and the machine."
Latest
These are the latest FAQs, sorted by last update date.
12/07/2024
"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
12/07/2024
"The bobbin winder safety device has activated. Is the thread tangled?" message appears on the LCD. What does it mean?
12/07/2024
"Attach the embroidery frame." message appears on the LCD. What does it mean?
12/03/2024
Stitches are skipped
08/03/2024
What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]