FAQs & Troubleshooting
Latest |
Innov-is XE2
150 Results
1. 30/08/2024
List of Error Messages for Artspira app (M#######/E#####)
2. 12/07/2024
"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
3. 12/07/2024
"The bobbin winder safety device has activated. Is the thread tangled?" message appears on the LCD. What does it mean?
4. 12/07/2024
"Attach the embroidery frame." message appears on the LCD. What does it mean?
5. 12/03/2024
Stitches are skipped
6. 08/03/2024
What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
7. 08/03/2024
What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
8. 29/02/2024
Introducing the Brother Artspira application
9. 20/02/2024
Fabric puckers
10. 06/02/2024
I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
11. 02/02/2024
How to connect your machine and transfer data to Artspira
12. 25/01/2024
How to set up the wireless network connection with the wizard on the machine
13. 19/12/2023
How to embroider an appliqué pattern [Video instructions]
14. 11/12/2023
E92001 appears on the Artspira app screen.
15. 13/10/2023
Introducing Brother My Design Snap application
16. 13/10/2023
Introducing Brother My Stitch Monitor application
17. 12/10/2023
Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
18. 11/09/2023
The App shows the message "No Supported Machines Found".
19. 28/08/2023
E96001 appears on the Artspira app screen.
20. 28/08/2023
M5613201 appears on the Artspira app screen.
21. 28/08/2023
M5612301 appears on the Artspira app screen.
22. 28/08/2023
M4345001 appears on the Artspira app screen.
23. 24/08/2023
Tutorial videos on how to use the machine [Video instructions]
24. 21/08/2023
How do I clean the race?
25. 23/06/2023
M1332002 appears on the Artspira app screen.
26. 02/05/2023
Where do I put the oil in my machine?
27. 24/01/2023
"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
28. 24/01/2023
"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
29. 18/01/2023
"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
30. 30/11/2022
How to Change Embroidering Order (My Connection) [Video]