FAX-2820
FAQs & Troubleshooting |

FAX-2820
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Popular
Updated:09/10/2026
These are the most viewed FAQs, ranked by popularity.
- 1.How can I improve poor print quality ?
- 2.The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 3.I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 4.I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 5.The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
Latest
These are the latest FAQs, sorted by last update date.
01/10/2026
I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one.
01/10/2026
I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes.
01/10/2026
Change Drum Soon
01/10/2026
What is Distinctive Ring and how do I program it?
01/10/2026
I'm using Mac OS® 9.1-9.2. How can I uninstall the drivers?