DS-620

FAQs & Troubleshooting

FAQs & Troubleshooting

DS-620

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Updated:30/07/2025

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  1. 1.Cannot find the scanner (Error Code 2019: Initialization Failed)
  2. 2.Paper suitable for scanning
  3. 3.Calibrate your scanner.
  4. 4.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
  5. 5.The scan quality is poor.

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