FAQs & Troubleshooting
Popular |
DS-620
62 Results
1.
How to identify your Operating System (OS).
2.
Cannot find the scanner (Error Code 2019: Initialization Failed)
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
The scan speed is too slow.
5.
The scan quality is poor.
6.
Can I crop the edge of documents scanned using the carrier sheet? (Macintosh)
7.
Change the image settings. (Using DSmobileCapture)
8.
Change the paper settings. (Using DSmobileCapture)
9.
Clean the inside of the machine.
10.
I cannot install Brother drivers on Debian 10 or later (Linux)
11.
What driver package format is supported by my Linux distribution?
12.
Which DS scanners support the WIA, ICA, TWAIN and SANE scanning interfaces?
13.
Operation system return error
14.
Download a file from the "Downloads" section and save it to Windows 8 computer.
15.
Calibrate your scanner.
16.
When I press "Scan" in my scanning software, an error message appears: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
17.
My scanner is connected but it will not feed my document or do anything else.
18.
Can I print from or scan to Android™ Smartphone?
19.
Pre-Required Procedures (Linux)
20.
Delete a network scanner entry. (Linux)
21.
I cannot save a file downloaded from the Brother support website (For Windows)
22.
I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
23.
Loading the Carrier Sheet.
24.
My scanner gets warm.
25.
I do not have or lost the black and white calibration sheet.
26.
Can I print from and scan to iPhone, iPod touch and iPad?
27.
Uninstall the scanner driver (Windows).
28.
Install Presto!® BizCard® onto Windows 10.
29.
Uninstall the scanner drivers (OS X 10.10 or greater).
30.
Configure the Scan to Email Feature (Linux)