1.

Cannot find the scanner (Error Code 2019: Initialization Failed)

2.

The scan quality is poor.

3.

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).

4.

Change the image settings. (Using DSmobileCapture)

5.

How to identify your Operating System (OS).

6.

Loading the Carrier Sheet.

7.

Calibrate your scanner.

8.

Which DS scanners support the WIA, ICA, TWAIN and SANE scanning interfaces?

9.

Operation system return error

10.

Can I print from and scan to iPhone, iPod touch and iPad?

11.

Uninstall the scanner driver (Windows).  

12.

Pre-Required Procedures (Linux)

13.

I cannot install the scanner drivers.

14.

Check the firmware version.

15.

Change the paper settings. (Using DSmobileCapture)

16.

My scanner gets warm.

17.

Windows 10 Support Information

18.

Uninstall the Button Manager (Windows).

19.

The scanned image is skewed.

20.

My computer does not recognize the scanner when it is connected via the USB cable.

21.

Calibration failed. Please reboot the machine.

22.

A document is jammed. Please open the top cover and remove the jammed paper by pulling it forward, then try again.

23.

Uninstall the scanner drivers (OS X 10.10 or greater).

24.

Clean the inside of the machine.

25.

I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)

26.

I cannot install Brother drivers on Debian 10 or later (Linux)

27.

Configure the Scan to Email Feature (Linux)

28.

What driver package format is supported by my Linux distribution?

29.

Scan using XSane or GIMP (Linux)

30.

The scanned documents are put into the incorrect order. (macOS)