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These are the most viewed FAQs, ranked by popularity.
- 1.How to identify your Operating System (OS).
- 2.I'm using Windows 7. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the error message "This CD does not contain drivers for your computer operating system." appears.
- 3.Windows 10 Support Information
- 4.Download a file from the "Downloads" section and save it to Windows 10 computer.
- 5.The Drum LED is still on or flashing after I replace the drum unit with a new one.
These are the latest FAQs, sorted by last update date.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
"Offline" appears on the Status Monitor.
The printer status is Offline or Paused.
Replace the drum unit.
Replace the toner cartridge