FAQs & Troubleshooting
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HL-2140
137 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
The printer status is Offline or Paused.
3.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
4.
Delete print jobs from the print queue.
5.
Change the printer driver settings (Windows/macOS)
6.
What kind of paper can I use?
7.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
8.
Can I print from and scan to iPhone, iPod touch and iPad?
9.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
10.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
11.
What is the recommended paper?
12.
The printer prints unexpectedly or it prints garbage.
13.
How can I change the printer settings?
14.
Replace the toner cartridge
15.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
16.
What can happen if the wrong paper is used in your machine.
17.
I am using Windows. When I print a document, the printed page is blank. What should I do?
18.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
19.
What is the printable area per page?
20.
How can I activate/deactivate the Toner Save Mode?
21.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
22.
Can I print from or scan to Android™ Smartphone?
23.
The paper is skewed when it's printed.
24.
"Clean Corona Wire" message continues to appear on the PC screen, even though I have cleaned the corona wire of the drum unit.
25.
The documents I print from my computer have a curl to them when they feed out of the Brother machine. What can I do?
26.
The printer cannot print full pages of a document. An error message "PRINT OVERRUN" is printed out.
27.
The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
28.
Printouts have a curl or wave.
29.
Printouts have wrinkles or creases.
30.
What are the expected yields of the consumables?