HL-2035
FAQs & Troubleshooting |

HL-2035
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Popular
Updated:19/03/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2.When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 3.When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 4.The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 5.The Drum LED is still on or flashing after I replace the drum unit with a new one.
Latest
These are the latest FAQs, sorted by last update date.
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
16/04/2025
I cannot print from my computer via USB.
13/12/2024
How to identify your Operating System (OS).
27/06/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
01/06/2023
Delete print jobs from the print queue.