FAQs & Troubleshooting
Popular |
HL-2035
89 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
3.
The printer status is Offline or Paused.
4.
The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
5.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
6.
Delete print jobs from the print queue.
7.
What kind of paper can I use?
8.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
9.
How to identify your Operating System (OS).
10.
The paper is skewed when it's printed.
11.
Can I use non-Brother or third party supplies with the Brother machine?
12.
Can I print from or scan to Android™ Smartphone?
13.
Can I print from and scan to iPhone, iPod touch and iPad?
14.
Change the printer driver settings (Windows/macOS)
15.
Install the built-in drivers (For Windows 8 and Windows 10)
16.
The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
17.
The printed letters are slanted, positioned incorrectly.
18.
The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
19.
Printouts have wrinkles or creases.
20.
What is the recommended paper?
21.
I cannot install the driver when using the Driver Install Tool. (Linux)
22.
The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
23.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
24.
Printouts have a curl or wave.
25.
What can happen if the wrong paper is used in your machine.
26.
What is the printable area per page?
27.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
28.
Replace the drum unit.
29.
Windows 10 Support Information
30.
Check the firmware version.