HL-1230
FAQs & Troubleshooting |

HL-1230
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Popular
Updated:31/07/2026
These are the most viewed FAQs, ranked by popularity.
- 1.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2.My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3.The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 4.Change the printer driver settings (Windows/macOS)
- 5.I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
Latest
These are the latest FAQs, sorted by last update date.
01/06/2026
How to identify your Operating System (OS).
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
10/08/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
01/06/2023
Delete print jobs from the print queue.
27/03/2023
Install the built-in drivers (For Windows 8 and Windows 10)