FAQs & Troubleshooting
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HL-1230
128 Results
1.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
2.
The paper is skewed when it's printed.
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
Can I use non-Brother or third party supplies with the Brother machine?
5.
How do I perform a factory reset?
6.
The machine does not print anything.
7.
Change the printer driver settings (Windows/macOS)
8.
What kind of labels and transparencies can I use?
9.
How to identify your Operating System (OS).
10.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
11.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
12.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
13.
What kind of memory can I use?
14.
Delete print jobs from the print queue.
15.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
16.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
17.
I cannot install Brother drivers on Debian 10 or later (Linux)
18.
When I connect the Brother machine to a USB hub, it doesn't work correctly.
19.
Printouts have a curl or wave.
20.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
21.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
22.
How do I clean the inside of the printer and Drum Unit?
23.
Cannot print after a Windows 10 update (June 2020)
24.
I am unable to print from a client PC to a printer on a print server. (Linux)
25.
To install the printer driver easily using a tool. (Linux)
26.
I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
27.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
28.
What kind of paper should I avoid?
29.
What kind of USB cable should I use?
30.
Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.