DCP-J315W
FAQs & Troubleshooting |

DCP-J315W
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Popular
Updated:26/02/2026
These are the most viewed FAQs, ranked by popularity.
- 1.Scan and save a document in PDF format (Scan to File)
- 2.Print using only the black ink cartridge when the Color cartridges have run out.
- 3.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4.Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 5.Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
Latest
These are the latest FAQs, sorted by last update date.
05/02/2026
I cannot find a file downloaded from the Brother support website (For Windows)
22/01/2026
I cannot install the printer driver or print in Windows 11.
19/01/2026
I can print but cannot scan via network. (For Mac)
05/11/2025
I cannot find some option in the Printing preferences. (For Windows)
17/10/2025
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.